How long are shipping times?
Your products will ship within two days of your order, and then take up to two/three weeks to reach your doorstep. 
What's your return policy?
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return has a carbon footprint. So just tell us what went wrong, send along a picture to our info@ayuecoshop.com, and we’ll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.


Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.

What happens if I receive the wrong item?

If there’s an issue with your order if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.

Do you offer exchanges?

No, only Refund.

Will my order come all in one package?

We ship your orders from our warehouse in (Sri Lanka). If orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once, they are on the way.

What is our Address to raise any queires through post?

Ayu Conscious Living,
Pahala Imbulgoda, Imbulgoda,
482/B/1, Gampaha,
Sri Lanka